We're recruiting: Community Cafe Manager / Food Team Lead
Role Description: Community Café Manager / Food Team Lead
Responsible to: Talking Shop Board
Responsible for: Leading the development of our weekday community café; managing shop & café operations (together with Shop Manager on two days); building a community cooking programme and creating opportunities for community eating.
Working arrangements: 3 days (24 hours) a week.
Duration of contract: Short fixed-term contract starting earliest date from September 18th 2017 and ending Friday 30th March 2018. At the end of this short-term contract we will use our experience of one full year’s weekday trading in the café and shop to define the longer‐term post.
Pay: £10/ hour, gross pay before deductions.
Background: Talking Shop is a project set up to bring people together, to break down barriers in the community, to share skills and to bring valuable resources and services back to people’s doorsteps. We won Best Community Project in OCVA’s charity awards again this year (first time in 2013). Much of what we do centres on great local food and we believe that everyone should have access to affordable, tasty, healthy food, irrespective of income.
During the past 6 years the market & café have become an integral part of local life, a valuable route to market for local producers, an incubator for local food start-ups and a vibrant social hub. We have run workshops and activities through the market to build local skills in growing and cooking local food. In recent years volunteers have established a popular monthly lunch club for older residents and the project has started a weekly lunch café on Fridays and a monthly ‘pay what you can afford’ Food Surplus Café. Talking Shop moved into its own new space at the village hall in Sandford in 2015, installed a commercial grade kitchen, turned the space into a café and shop and opened to customers throughout the week at the end of 2016. We want to continue to develop and extend our education programmes and our community outreach.
We have a great team of volunteers, of all ages and from all backgrounds (over 80 across all of our work). They are at the heart of the project. Our teams are mixed and inclusive. Working with the local health charity Restore we provide volunteering opportunities for their members, offering one more step forward for people recovering from mental ill health.
Role: You would join the team as one of two managers in our Community Shop & Cafe. Our Shop Manager leads on the retail side - development of stock lines, management systems, display etc. Your role will lead on our Community Café and local food work. You will be building on our experience of running the café to date:
developing the model for long-term delivery of a sustainable community café, including
working with the teams to develop menus suitable for our local community
delivery of high quality food at affordable prices, with a volunteer team of mixed abilities and confidence
building food skills development and learning opportunities into the model for this diverse volunteer team and the wider community, including regular cooking groups to make food for sale in the café and through the shop (fresh / frozen ‘ready meals’)
supporting the Food Surplus Café Team and enabling a range of opportunities to bring the community together over good food
developing all areas of our food work in a manner consistent with the Oxford Good Food Charter
Main duties & responsibilities:
Lead on delivery of a community café through the week
Manage delivery of the shop and café with volunteer teams – opening up, delivery through opening hours, closing up – sharing responsibilities with the Shop Manager two days a week, as sole manager one day a week
Develop community led menus with an emphasis on local food and to suit a range of budgets
Develop a line of home cooking for sale through the shop
Ensure menus are in line with gross profit targets established in the business plan
Develop recipes and processes that enable a range of volunteers to deliver the vision
Lead teams of volunteers to cook for the project including creating opportunities for formal skills development, peer to peer learning, community cooking
Ensure quality and consistency of food produced
Ensure good food hygiene and health and safety practice across the teams
Work alongside and support volunteers from a variety of backgrounds
Person specification Essential Experience in:
Professional experience and/or qualifications in catering
High standard of cooking and working with local seasonal ingredients
Design of innovative and profitable menus that provide tasty, healthy food for people on a budget
Managing a food business
Working with volunteers and or vulnerable people
Skills and abilities
Good organisational and problem solving abilities
Ability to work within a demanding environment and deliver to agreed timescales
Strong inter-personal skills and able to work with a diverse range of people
Commitment to community-led work
Competent ability to:
communicate in a friendly personable way
manage and work in teams
work independently and take the initiative
work and get on with a wide range of people
Candidates must be suitable for work with vulnerable people and will need to undergo a successful DBS check.
Computer and IT literate; word, excel, email, internet and social media
Desirable Skills, experience and competencies:
Experience of community-led projects
Project planning and management
How to Apply
Application by CV and covering letter (explaining how you meet the person specification) by email to firstname.lastname@example.org. Any questions should also be directed to Abi on this email address.
Applications deadline: 5pm Friday 8th September. Interviews in the following week.
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